Frequently Asked Questions

Gain insights and Expand you understanding of FM Navigate by finding answers to your questions.

FM Navigate is a Facilities Resource Planning and Management System (FRP) designed to manage and administer complex estate and facilities management services. It offers a cloud-based, multi-platform solution tailored to meet the modern-day challenges and future needs of facilities management.

Organizations of all sizes can benefit from FM Navigate. It is ideal for those managing single buildings or large campuses, helping to streamline operations, optimize resources, and support core business functions efficiently.

Yes, FM Navigate is entirely web-based, requiring no installations or downloads. It is accessible from any web-connected device, ensuring seamless operation.
FM Navigate’s Enterprise Edition users receive regular system upgrades at no additional cost, ensuring continuous improvement without service disruption.
FM Navigate is accessible through any mobile browser, including Internet Explorer, Firefox, Chrome, or Safari. The back end is built on MSSQL Databases with an Angular front end and .Net Core.
Data is securely stored and backed up on hosted servers, utilizing Azure Cloud Storage for enhanced data security.
Yes, daily backups are performed for all Virtual Machines (VMs) and every 12 hours for databases. This ensures data durability and quick recovery from unforeseen incidents, with backups securely stored in S3.
FM Navigate uses MS SQL databases for the back end, with the application developed in .NET Core and Angular.
FM Navigate offers comprehensive onboarding and training for your entire team. Customer support is included in your membership, allowing you to contact us anytime at no extra cost if you encounter issues.
FM Navigate uses HTTPS secure connections and employs reliable security certificates, ensuring compatibility with all browsers and most networks.

No hidden costs. The quoted monthly price covers all expenses related to using FM Navigate. Optional costs may apply for onsite asset data entry services or additional storage space.

FM Navigate offers competitively priced plans based on the size of your facility. Contact us directly to determine the pricing that best suits your needs.

No, FM Navigate memberships are month-to-month, allowing you to cancel at any time with 30 days’ notice.

Yes, FM Navigate is fully scalable to meet the needs of both small businesses and large, multi-location organizations.

Facility management is a professional practice focused on efficiently delivering support systems for the organization it serves, ensuring functionality, comfort, safety, and efficiency.

Facility management harmonizes all elements to ensure smooth operations, with facility managers playing a crucial role in keeping facilities functioning seamlessly.

Facility managers are responsible for managing services and processes that support the organization’s core business, ensuring maximum efficiency in both strategic planning and day-to-day operations.

Outsourcing facility management involves hiring an external company to manage facilities professionally, leading to improved productivity, increased profitability, and reduced business risk.

Yes, outsourcing facility management can save money in the long term by reducing staff time spent on operations and increasing overall efficiency.

Outsourcing facility management involves hiring an external company to manage facilities professionally, leading to improved productivity, increased profitability, and reduced business risk.
Facility management offers cost savings, expertise, flexibility, improved productivity, and reduced business risk.
Effective facility management ensures well-managed buildings and utilities, which contribute to efficient business operations, cost savings, and enhanced employee productivity.
Soft services create a pleasant and secure environment through services like housekeeping, payroll management, pest control, front office management, pantry services, and landscaping.
Hard services are engineering services essential to the building structure, such as electro-mechanical services, plumbing, and HVAC.

To get started, request a demo or contact our sales team. We offer comprehensive onboarding and training to ensure your team can effectively use the system.

Yes, FM Navigate is highly customizable to fit the specific needs of your organization. You can tailor workflows, dashboards, and reports to align with your operational requirements.

FM Navigate employs robust security measures, including data encryption, secure access controls, and regular security audits, to ensure that your data is protected at all times.

Yes, FM Navigate can integrate with various third-party systems, such as ERP, CRM, and HRM platforms, enabling seamless data flow and improved operational efficiency.

FM Navigate provides 24/7 customer support through various channels, including phone, email, and live chat. Our support team is always available to assist you with any issues or questions. 

Yes, FM Navigate includes features that help organizations comply with industry regulations and standards, such as automated reporting, audit trails, and compliance tracking.
Absolutely! FM Navigate is designed to be mobile-friendly, allowing users to access the system from any smartphone or tablet, ensuring that you can manage your facilities on the go.
The implementation time for FM Navigate varies depending on the complexity of your organization’s needs. However, our team works closely with you to ensure a smooth and efficient deployment process.
FM Navigate serves a wide range of industries, including corporate real estate, healthcare, education, government, manufacturing, and retail, providing tailored solutions for each sector.
Yes, we offer a free trial of FM Navigate so you can explore its features and see how it can benefit your organization before committing to a subscription.
FM Navigate provides comprehensive data migration services to ensure a seamless transition from your existing systems. Our team works with you to securely and accurately migrate all relevant data into the FM Navigate platform.